Application Privacy Policy

This policy explains how LunByte handles personal information when you visit lunbyte.com or use a LunByte application or service that links to this policy. The information involved depends on the features you use. A service with its own privacy notice is covered by that notice.

If you use an application provided by one of our business customers, that organization may determine how your information is used. Please also review its privacy notice and direct requests about its records to that organization.

Information you provide may include your name, email address, phone number, company details, account information, and messages. Contact and project forms may also include your service interests, budget, and project description. If you use a chatbot or submit content through an application, the information you send is processed to provide that feature.

When you use our services, technical information may include your IP address, browser and device details, pages visited, referring pages, usage events, and performance or error data. Sign-in features use browser storage to maintain your session and selected workspace.

If an application feature requests a device permission or access to a connected service, review the permission request before granting access. You can manage available permissions through your device or connected-service settings.

We use information to provide requested services, manage accounts, respond to inquiries, prepare project proposals, deliver support, and communicate about your account or requests. Usage and diagnostic information helps us understand how services are used, improve performance, troubleshoot problems, and protect against misuse.

Where applicable data protection law requires a legal basis, the basis depends on the activity: providing a service you request, meeting legal obligations, legitimate interests such as operating and securing our services, or consent where required. You can contact us for information about the basis relevant to your circumstances.

We use service providers to operate our website and applications. The website uses Vercel for hosting, analytics, and performance measurement, and HubSpot for contact management and website tracking. Contact and project submissions may also be sent to Slack for internal notifications. Chatbot messages are sent to the LunByte chatbot service to provide responses.

Information may be processed by providers supporting a feature you choose to use, or shared when necessary to meet legal obligations, respond to lawful requests, protect rights and safety, or carry out a business transfer. Providers may process information in countries other than your own; the protections and requirements depend on the service and applicable law.

Our services use browser storage for account sessions and workspace preferences. Website tracking and third-party services may also use cookies or similar technologies to understand visits and interactions. You can manage cookies and stored data in your browser. Blocking or clearing them may affect sign-in and other functionality.

Third-party websites and services have their own privacy policies. Please review those policies when following an external link or connecting another service.

Retention depends on the type of information, the service provided, account status, support needs, and applicable legal or recordkeeping requirements. Contact us to ask about retention or deletion of information associated with your account or inquiry. Some records may need to be retained to meet legal obligations or resolve disputes.

No method of internet transmission or electronic storage can be guaranteed completely secure. Keep your sign-in details private and contact us if you suspect unauthorized use of your account. Avoid submitting sensitive information that is not needed for your request.

Depending on your location and applicable law, you may have rights to access, correct, delete, or receive a copy of your personal information, restrict or object to certain processing, and withdraw consent where processing relies on it. These rights may be subject to exceptions. You may also be able to complain to your local data protection authority.

To request account or data deletion, or exercise another privacy right, email [email protected] with the application name and the email address associated with your account or request. We may need to verify your identity before acting. Do not send your password. You can also ask us to stop promotional communications.

Our services are intended for business users and are not directed at children. If you believe a child has provided personal information, contact us so we can review the matter and take appropriate action.

We may update this policy as our services or practices change. The date at the top of this page identifies the latest revision. Please revisit this page for the current policy.